Privacy Policy
Last Updated: January 2026
Professional Plumbing Melbourne ("we," "us," "our," or "Company") operates the website professionalplumbingmelbourne.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through the site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using this Website, you signify that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Identification Information: Name, email address, telephone number, and other details you voluntarily provide when completing forms or contacting us.
- Technical Information: IP address, browser type, operating system, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels, and similar tracking technologies to enhance user experience and track affiliate conversions.
- Usage Data: Information about how you interact with the Website, including clicks, referral sources, and navigation patterns.
How We Use Information
We use the information we collect for various purposes, including:
- Analytics and Performance: Analyzing Website traffic, user behaviour, and performance metrics to improve site functionality and user experience.
- Affiliate Tracking: Tracking affiliate links and conversions to calculate commissions and earnings from casino operators and affiliated partners.
- Site Improvement: Identifying trends, diagnosing technical problems, and enhancing overall Website quality and content.
- Communication: Responding to inquiries, sending updates about affiliate programs, and providing customer support.
- Marketing: Conducting marketing and promotional activities in compliance with applicable laws.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track user behaviour and Website performance.
- Affiliate Tracking Cookies: Monitor affiliate referrals and conversions for commission purposes.
- Marketing Cookies: Enable targeted advertising and promotional content.
Opt-Out Options: You may disable cookies through your browser settings. However, disabling cookies may limit Website functionality. You can also opt out of third-party analytics services by adjusting your browser privacy preferences or using opt-out tools provided by analytics vendors.
Third-Party Links
Our Website contains links to third-party websites, including casino operators, gambling platforms, and affiliate partners ("Third-Party Sites"). We are not responsible for the privacy practices, content, or conduct of Third-Party Sites. This Privacy Policy applies only to information collected through our Website.
When you access Third-Party Sites, you are subject to their respective privacy policies and terms of service. We strongly encourage you to review the privacy policies of any Third-Party Site before providing personal information or engaging in transactions. Your use of Third-Party Sites is at your own risk, and we disclaim all liability for any loss or damage arising from your interactions with Third-Party Sites.
Your Rights
Under Australian privacy law, including the Privacy Act 1988 (Cth), you have certain rights regarding your personal information:
- Right of Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete personal information.
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations.
- Right to Complain: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act.
To exercise these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Affiliate tracking data and cookies are retained in accordance with affiliate program agreements and industry standards, typically between 30 to 90 days for conversion tracking purposes.
You may request deletion of your personal information at any time, subject to our legal obligations to retain certain data. Deleted information may remain in backup copies for a limited period but will not be actively used by us.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: professionalplumbingmelbourne.com
We will endeavour to respond to all privacy inquiries within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the OAIC.